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Title
Text copied to clipboard!Claims Handler Trainee
Description
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We are looking for a motivated and eager Claims Handler Trainee who wants to start a career in the insurance industry. As a trainee, you will receive comprehensive training in claims handling and work closely with experienced colleagues to learn how to manage various types of insurance claims, from reporting to settlement. This is a unique opportunity for someone who wants to develop professionally and build a solid career in insurance claims.
As a trainee, you will gain insight into the entire claims process, including customer contact, damage assessment, documentation collection, and collaboration with appraisers and other professionals. You will learn to use modern claims handling systems and gain an understanding of relevant laws and regulations. The position requires a high degree of accuracy, empathy, and the ability to communicate clearly and professionally.
We offer a structured training program with both theoretical and practical learning, as well as close follow-up from a dedicated mentor. You will have the opportunity to participate in internal courses and seminars, and there are good prospects for permanent employment after the trainee period. The work environment is inclusive and characterized by collaboration, knowledge sharing, and continuous development.
This is an ideal position for recent graduates or individuals with some experience who want to specialize in claims handling. We are looking for someone who is service-minded, organized, and has a strong desire to learn. If you want to help people in difficult situations while developing professionally, this is the position for you.
Responsibilities
Text copied to clipboard!- Handle incoming insurance claims
- Communicate with customers and partners
- Collect and assess documentation
- Follow up on claims from start to finish
- Use claims handling systems and databases
- Collaborate with appraisers and external parties
- Participate in training and internal courses
- Contribute to continuous process improvement
- Comply with applicable laws and guidelines
- Report to team leader and mentor
Requirements
Text copied to clipboard!- Completed high school, preferably with relevant subjects
- Strong interest in insurance and claims handling
- Good communication skills, both oral and written
- Ability to work in a structured and accurate manner
- Service-minded and empathetic
- Good IT skills
- Ability to learn quickly and adapt to new systems
- Team-oriented with strong collaboration skills
- Proactive and solution-oriented
- Fluent in Norwegian, both written and spoken
Potential interview questions
Text copied to clipboard!- Why do you want to work in claims handling?
- Do you have experience in customer service or insurance?
- How do you handle stressful situations?
- What motivates you in a learning process?
- How do you work in a team?
- What IT tools are you familiar with?
- How do you ensure accuracy in your work?
- What do you know about claims handling in the insurance industry?
- How do you deal with difficult customers?
- What are your career goals in insurance?
